FREQUENTLY ASKED QUESTIONS
How do you make your scarves / plant holders / etc?
You can find a lot of videos on my YouTube channel that show my processes!
How do I care for my handwoven products?
Although my scarves are robust, I recommend handwashing in cool water with an eco-friendly wool wash and drying flat in the shade. You can use a warm iron to gently press.
I store my scarves rolled, as this reduces the need to iron … and that’s always a good thing!
Threefold Designs scarves last for many years, and get even softer with wear.
How can I pick up my order from Norwood, SA?
I work out of Collective Haunt (68 The Parade, Norwood) once per week, so you have the option to select 'pick up' to save postage.
The top of my home page states the next pick up date, but I will also email you after your order has been received to confirm.
There are always exciting exhibitions at the Haunt, so it's a great opportunity to enjoy some art while picking up your order!
Do you ship worldwide?
Yes, although I am based in Australia, I ship all over the world! All my products (unless they are made to order) are posted within 1-2 business days via Australia Post.
Artworks are shipped via Sendle courier within Australia.
If you are based in the UK, please head over to my Etsy shop, as the VAT requirements are very complicated for little ol' me!
What are your payment options?
You can shop with PayPal, Shopify payments or even Afterpay within Australia - all very safe and secure.
You are out of stock of my favourite colour/pattern!
Never fear, you can order a ‘made to order’ scarf! Head over HERE for the Dappers, HERE for the Classic, and HERE for the Cravats.
I love your artwork, but I don't know how to look after a tapestry!
Hey, it's all good - just check out my YouTube video on looking after tapestries, and even tips on where to hang them.
Is sustainability important to Threefold Designs?
Yes, I have been working over the years to make my business as sustainable and ethical as possible:
:: Most of my weaving equipment is from Ashford, who use sustainably-sourced timber for their looms
:: I only use vegan-friendly natural fibres, like cotton and bamboo - I am ethically opposed to silk, and understand that not everyone likes wool. Scraps are recycled in our Green Waste bin, or used as stuffing for other craft projects.
:: I use recyclable materials to package my products, and am using compostable Heropack envelopes.
Do you make traditional scarves with fringes?
No, as there are many other weavers who make those ... and you came here for something different, right?
Any other questions I haven't covered? Then you know what to do ... contact me!